SHIPPING & RETURNS
SHIPPING & TRACKING POLICY
Same-Day Shipping: Order by 1:00 p.m. PST for same-day dispatch.
Real-Time Rates: Shipping costs are calculated automatically at checkout.
Stay Updated: You’ll receive an email with your carrier details and tracking number as soon as your order ships.
We partner with trusted carriers like Canada Post, UPS, FedEx and Purolator to ensure your order arrives safely.
RETURN & EXCHANGES POLICY
At Riveting Naturals, your satisfaction and safety are our top priorities. We stand behind the quality of our products and offer a straightforward return process to ensure you can shop with confidence.
Our 15-Day Return Policy
We accept returns on items that are unopened, unexpired, and have the original tamper seal intact within 15 days of receipt.
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Refunds: We will issue a full refund for the product price (excluding original shipping costs).
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Return Shipping: Customers are responsible for the cost of shipping items back to our facility.
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Processing Time: Once we recieve and inspect your returned item, your refund will be processed within 15 days via your original payment method.
How to start a Return
To ensure a smooth process, please contact our support team before shipping your item back.
NOTE: For safety and hygiene reasons, we cannot accept returns on products where the tamper seal has been broken or voided.
SHIPPING ACROSS CANADA
Riveting Naturals proudly ships Organic Monk Fruit Liquid Sweetener to customers across Canada. Whether you are ordering a single bottle for personal use or a wholesale case for your business, we strive to provide reliable delivery and transparent shipping rates.
FAST AND RELIABLE DELIVERY
Most Canadian orders arrive within 3–7 business days after processing. Delivery times may vary depending on location, weather conditions, and carrier operations. All orders are carefully packaged to help ensure your Organic Monk Fruit Liquid Sweetener arrives safely.
WHOLESALE AND RETAIL ORDERS
We support both retail and wholesale customers across Canada. Individual orders are perfect for everyday use, while our Bulk Monk Fruit Liquid Sweetener Case (12-Pack) is ideal for retailers, cafés, bakeries, and health-focused businesses.