SHIPPING & RETURNS
SHIPPING & TRACKING POLICY
Same-Day Shipping: Order by 1:00 p.m. PST for same-day dispatch.
Real-Time Rates: Shipping costs are calculated automatically at checkout.
Stay Updated: You’ll receive an email with your carrier details and tracking number as soon as your order ships.
We partner with trusted carriers like Canada Post, UPS, FedEx and Purolator to ensure your order arrives safely.
RETURN & EXCHANGES POLICY
At Riveting Naturals, your satisfaction and safety are our top priorities. We stand behind the quality of our products and offer a straightforward return process to ensure you can shop with confidence.
Our 15-Day Return Policy
We accept returns on items that are unopened, unexpired, and have the original tamper seal intact within 15 days of receipt.
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Refunds: We will issue a full refund for the product price (excluding original shipping costs).
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Return Shipping: Customers are responsible for the cost of shipping items back to our facility.
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Processing Time: Once we recieve and inspect your returned item, your refund will be processed within 15 days via your original payment method.
How to start a Return
To ensure a smooth process, please contact our support team before shipping your item back.
NOTE: For safety and hygiene reasons, we cannot accept returns on products where the tamper seal has been broken or voided.