SHIPPING & RETURNS
SHIPPING & TRACKING POLICY
Same-Day Shipping: Order by 1:00 p.m. PST for same-day dispatch.
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Real-Time Rates: Shipping costs are calculated automatically at checkout.
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Stay Updated: You’ll receive an email with your carrier details and tracking number as soon as your order ships.
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We partner with trusted carriers like Canada Post, UPS, FedEx and Purolator to ensure your order arrives safely.​​​
RETURN & EXCHANGES POLICY
At Riveting Naturals, your satisfaction and safety are our top priorities. We stand behind the quality of our products and offer a straightforward return process to ensure you can shop with confidence.
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Our 15-Day Return Policy
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We accept returns on items that are unopened, unexpired, and have the original tamper seal intact within 15 days of receipt.​
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Refunds: We will issue a full refund for the product price (excluding original shipping costs).
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Return Shipping: Customers are responsible for the cost of shipping items back to our facility.
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Processing Time: Once we recieve and inspect your returned item, your refund will be processed within 15 days via your original payment method.​​
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How to start a Return
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To ensure a smooth process, please contact our support team before shipping your item back.
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​NOTE: For safety and hygiene reasons, we cannot accept returns on products where the tamper seal has been broken or voided.​